Return & Exchanges

Returns

All items (excluding items purchased during a store wide sale and regular sale items,) accessories (which include bags, and sunglasses, and jewelry,) swimwear, intimates, bodysuits, hats, or hair products which are FINAL SALE) may be returned within 7 days of delivery as long as the garment is returned with the tags still attached and is unwashed and unworn. Please email hello@coolandcasualstudios.com with “RETURNS” in the subject line to receive a return form. All requests for returns made after the 7 day period will be denied. All Returns are granted in the form of store credit. Store credits are valid for one year from the date they are issued. Return shipping is the responsibility of the customer

 

Exchanges

All items (excluding items purchased during a store wide sale and regular sale items,) accessories (which include bags, and sunglasses, and jewelry,) swimwear, intimates, bodysuits, hats, or hair products which are (FINAL SALE) may be exchanged within 7 days of delivery as long as the garment is returned with the tags still attached and is unwashed and unworn. Please email hello@coolandcasualstudios.com with “EXCHANGES” in the subject line to receive a exchange form. All requests for exchanges made after the 7 day period will be denied. Return shipping is the responsibility of the customer.